Refund Policy for Digital Products

Refund Policy for Digital Products - Guaranteed Delivery

We are committed to providing a seamless and satisfactory experience when you purchase our digital product(s). We assure you of the prompt and reliable delivery of the product(s), and have outlined our refund policy with professionalism and clarity:

Guaranteed Delivery: We stand by our commitment to delivering the digital product(s) to you as promised, ensuring a seamless and timely experience. In the unlikely event that you do not receive the product(s) within the expected timeframe, we kindly request you to contact us immediately to report the issue.
Refund Eligibility: Refunds will not be granted after product delivery in normal cases, as the product is completely digital and cannot be returned. However, if the digital product(s) is not delivered to you as promised, you can request a refund within 12 hours from the time of purchase.
Refund Amount: The maximum refund amount will be calculated as the paid amount minus the payment gateway charge. The payment gateway charge is a fixed amount and typically ranges from 2% to 5.9% of the purchase amount, depending on the payment gateway used.
Refund Request Process: To request a refund, we kindly request you to contact us within the 12-hour timeframe, providing details of your purchase and the reason for the refund request. We will thoroughly review your request and diligently process the refund, deducting the payment gateway charge from the refund amount, if applicable.
Satisfaction Guarantee: We strive to ensure your satisfaction with our digital product(s). If, even after product delivery, you are not satisfied with the product(s) or it does not meet the promised standards, you are eligible for a refund within 12 hours from the time of purchase, as per the terms mentioned above.
Compliance with License Agreement: The use of our digital product(s) is subject to the terms and conditions outlined in the license agreement, which you agreed to upon purchase. Any violation of the license agreement may result in the termination of your access to the digital product(s) and forfeiture of any refund eligibility.

We appreciate your trust in our digital product(s) and are dedicated to resolving any issues related to delivery or product satisfaction in a professional and customer-centric manner. For any questions, concerns, or assistance with your refund request, we are ready to assist you.